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1. #Windham raymond bus transportation dispatch drivers#
2. #Windham raymond bus transportation dispatch software#

Together, Grimaldi and Chris Chatterton - principal transportation planner for Suffolk County - decided to pilot DriverMate. While Suffolk County wasn’t looking for a new in-vehicle dispatch solution, Grimaldi’s interest in DriverMate sparked the idea that maybe it was time to try something more robust and easier to use for its paratransit system.

#Windham raymond bus transportation dispatch software#

“I was so impressed by how quiet and structured their office was, and how alike their system was to Suffolk County in terms of comprehensiveness and on-time service,” Grimaldi said, “so I asked some questions and was directed to their software system DriverMate.” In 2018 when Ray Grimaldi, vice president of Suffolk Bus Corp, was visiting a sister agency in New York, he was impressed by the efficiency and orderliness of that county’s dispatch office.

#Windham raymond bus transportation dispatch drivers#

Suffolk Bus Corp, the contracted agency which operates paratransit services on behalf of Suffolk County Transit, has 195 paratransit vehicles with almost 400 drivers delivering nearly 2,200 daily paratransit trips.īecause of the high demand for paratransit in Suffolk County, the agency requires an exacting in-vehicle solution to manage the sheer number of trips being transmitted between dispatch and drivers. Surrounded by three sides of water, the county covers 911 square-miles, its paratransit services are extensive. Suffolk County Transit, the public transportation provider in Suffolk County, New York, is responsible for a unique service area on Long Island. So, why is it that the same CAD/AVL solutions are often used to power both modes? Wouldn’t it make sense, just like scheduling, that you’d have a solution designed specifically for paratransit? Suffolk County Transit and Suffolk Bus Corp put that idea into practice. Paratransit already uses different scheduling software because they don’t travel along a fixed route they are often door-to-door.

There are other similarities but, right now, it’s the differences that matter. T he fundamental job of fixed-route and paratransit services are the same: get passengers from point A to B in the shortest amount of time.